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Privacy Policy

Privacy Policy

HEART HIPPO PRIVACY POLICY

HEART HIPPO respects the privacy of others. This Privacy Policy explains HEART HIPPO's privacy practices for the HEART HIPPO website (together with its pages and features, "Site") by providing you and any person helping you visit, access, register with or use the Site (collectively, "you" or "your") with an overview of the following:

  • the type of information about you that HEART HIPPO collects through the Site;
  • how that information is collected;
  • how that information is used;
  • who will have access to that information; and
  • HEART HIPPO's security measures for protecting that information.

This Privacy Policy applies to information collected through the Site. The Site is operated by Appendix, Inc., a Delaware corporation, doing business as Heart Hippo. This Privacy Policy applies to Appendix, Inc. and its affiliates, including, without limitation, Appendix Health, PLLC, a Florida professional limited liability company, doing business as Heart Hippo. As used in this Privacy Policy, "HEART HIPPO" refers collectively to Appendix, Inc. and Appendix Health, PLLC, each doing business as Heart Hippo, together with their respective affiliates. Carefully read this Privacy Policy in its entirety.

When you create, register or log into an account through the Site, you are automatically accepting and agreeing to the most-recent version of this Privacy Policy, as well as the Site's Terms of Service.

Similarly, by visiting, accessing or using the Site, you are automatically accepting and agreeing to the most-recent version of this Privacy Policy, as well as the Site's Terms of Service, and your continuing visit, access or use of the Site reaffirms your acceptance and agreement in each instance.

As used herein, the term "personal information" means information that would allow someone to specifically identify you or contact you physically or online (e.g., your name, physical address, telephone number, email address, social security number); and the term "non-personal information" means any information other than personal information that HEART HIPPO may collect from you.

1. A Special Note About Minors.

The Site is a general audience website intended for use by adults. The Site is not designed or intended to attract, and is not directed to, children under eighteen (18) years of age, let alone children under thirteen (13) years of age. HEART HIPPO does not collect personal information through the Site from any person it actually knows to be under thirteen (13) years of age. If HEART HIPPO obtains actual knowledge that it has collected personal information through the Site from a person under thirteen (13) years of age, then it will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.

Note: HEART HIPPO does support adults registering and managing care for minor patients (such as their own children) through the Site. In those cases, the personal information of the minor patient is collected from, and provided by, the consenting adult account holder, not from the minor directly.

Furthermore, if you are under eighteen (18) years of age, then you (or your parent or legal guardian) may at any time request that HEART HIPPO remove content or information about you that is posted on the Site. Please submit any such request ("Request for Removal of Minor Information") to any one of the following:

By mail: Appendix, Inc.
1800 JFK Blvd Ste 300-91200
Philadelphia, PA 19103

with a subject line of "Removal of Minor Information."

By email: hello@hearthippo.com

with a subject line of "Removal of Minor Information."

For each Request for Removal of Minor Information, please state "Removal of Minor Information" in the email or letter subject line, and clearly state the following in the body:

a. the nature of your request; b. the identity of the content or information to be removed; c. the location on content or information on the Site (e.g., providing the URL for the specific web page the content or information is found on); d. that the request is related to the "Removal of Minor Information;" e. your name, street address, city, state, zip code and email address; and f. whether you prefer to receive a response to your request by mail or email.

If you send a Request for Removal of Minor Information by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking. HEART HIPPO will not accept any Request for Removal of Minor Information via telephone or facsimile. HEART HIPPO is not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled or incorrectly sent.

Please note that the aforementioned removal does not ensure complete or comprehensive removal of such content or information posted on the Site.

Also, please note that HEART HIPPO is not required to erase or otherwise eliminate, or to enable erasure or elimination of, such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires HEART HIPPO to maintain the content or information; when the content or information is stored on or posted to the Site by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when HEART HIPPO anonymizes the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

The foregoing is a description of HEART HIPPO's voluntary practices concerning the collection of personal information through the Site from certain minors, and is not intended to be an admission that HEART HIPPO is subject to the Children's Online Privacy Protection Act, the Federal Trade Commission's Children's Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.

2. Categories of Information Collected.

HEART HIPPO may collect personal and non-personal information about you through the Site.

a. Categories of Information Collected Through the Site. The categories of personal and non-personal information collected from you through the Site might include your:

  • Name (first, last and/or middle) and unique identifiers (e.g., username);
  • Login information for the Site (e.g., username, password, security questions and answers);
  • Home contact information (e.g., mailing address, email address, telephone number, fax number);
  • Gender;
  • Date of birth;
  • Electronic signature;
  • Photographic or video image to the extent provided by you to HEART HIPPO;
  • Medical history, including the results of any questionnaires, surveys, information requests, interviews, or other documentary, text, video, or audio interactions related to the provision of health services;
  • Billing, payment or shipping information (e.g., payor or payee name, checking account number, credit card number, expiration date, verification code, accountholder name, cardholder name, billing address, mailing address, tax ID number, billing history);
  • Business contact information (e.g., company, title, mailing address, email address, telephone number, facsimile number, tax ID number); and/or
  • Computer, mobile device, and/or browser information (e.g., IP address, mobile device ID information, operating system, connection speed, bandwidth, browser type, referring/exist web pages, web page requests, cookie information, hardware attributes, software attributes);
  • Third-party website, network, platform, server and/or application information (e.g., Facebook, Twitter, Instagram);
  • Usage activity concerning your interactions with the Site and/or third-party websites, networks, platforms, servers or applications accessed through the Site (e.g., number of clicks on a page or feature, amount of time spent on a page or feature, identity of third-party websites, networks, platforms, servers and applications being accessed through the Site);
  • Usage activity concerning products and services provided to or accessed by you on or through the Site (e.g., viewing habits, viewing preferences, viewing history, title selections, favorites, streams, downloads, demographics and closed captioning selections).
  • Transactional information (e.g., offers, orders, pricing, payments, purchaser, seller, item information, shipping terms, comments, ratings, feedback and instant messages and/or other communications made within or through the Site);
  • Information about third parties that you refer to HEART HIPPO (e.g., name, email and/or other contact information, relationship);
  • Information set forth in the Site's online account registration, subscriber profile, and/or subscriber directory forms completed by you; and/or
  • Statements or content (e.g., comments, videos, photographs, images), and information about such statements or content, which you submit or publish on or through the Site, or which are accessed via your public or linked social media pages (e.g., Facebook, Twitter, Instagram).

b. Categories of Other Information Collected From Your Mobile Device. If you use your mobile device to visit, access or use the Site, then additional categories of personal and non-personal information collected from you through the Site might include:

  • Your name associated with your mobile device;
  • Your telephone number associated with your mobile device;
  • Your geolocation;
  • Your mobile device ID information;
  • With your express consent, your contacts and/or contact information (e.g., names, telephone numbers, physical addresses, email addresses, photos) stored on your mobile device; and/or
  • With your express consent, information about third-party software applications on your mobile device (including, without limitation, general software apps, downloadable software apps, social media apps).

3. How Information Is Collected.

HEART HIPPO might collect personal and non-personal information from you when you visit, access or use the Site; when you register with or subscribe to the Site; when you register for or subscribe to the products and/or services of HEART HIPPO online through the Site; or, if applicable, other areas of the Site; when you "sign in," "log in," or the like to the Site; when you allow the Site to access, upload, download, import or export content found on or through, or to otherwise interact with, your computer or mobile device (or any other device you may use to visit, access or use the Site) or online accounts with third-party websites, networks, platforms, servers or applications (e.g., your online social media accounts, your cloud drives and servers, your mobile device service provider); or whenever HEART HIPPO asks you for such information, such as, for example, when you process a payment through the Site, or when you answer an online survey or questionnaire.

In addition, if you or a third party sends HEART HIPPO a comment, message or other communication (such as, by way of example only, email, letter, fax, phone call, or voice message) about you or your activities on or through the Site, then HEART HIPPO may collect any personal or non-personal information provided therein or therewith.

Finally, HEART HIPPO might use various tracking, data aggregation and/or data analysis technologies, including, for example, the following:

  • Cookies, which are small data files (e.g., text files) stored on the browser or device you use to view a website or message. They may help store user preferences and activity, and may allow a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of a website to simplify subsequent interaction with that website, or to help streamline your transactions on related pages of that website. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browser's or device's preferences to issue you an alert when a cookie is downloaded, or to block, reject, disable, delete or manage the use of some or all cookies on your browser or device.

    For further information about cookies, visit www.allaboutcookies.org.

  • Web beacons, which are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email, and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of browser that was used to access the website, and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views or advertising responses. Disabling your computer's, device's or browser's cookies may prevent some web beacons from tracking or recording certain information about your activities.

  • Scripts, which are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user's interactions with the website, such as the links the user clicks on. Scripts are often times temporarily downloaded to the user's computer or device from the website server, active only while the user is connected to the Site, and deactivated or deleted when the user disconnects from the website.

  • Analytic tools and services, which are sometimes offered by third parties, and which track, measure and/or generate information about a website's traffic and conversions for purposes such as statistical research, marketing research, and ad-conversion measurement. HEART HIPPO does not load third-party advertising or analytics script in your browser.

Please be advised that if you choose to block, reject, disable, delete or change the management settings for any or all of the aforementioned technologies and/or other tracking, data aggregation and data analysis technologies, then certain areas of the Site might not function properly.

By visiting, accessing or using the Site, you acknowledge and agree in each instance that you are giving HEART HIPPO permission to monitor or otherwise track your activities on the Site, and that HEART HIPPO may use the aforementioned technologies and/or other tracking, data aggregation and data analysis technologies.

4. Use of Information Collected.

HEART HIPPO may use the personal and/or non-personal information it collects from you through the Site in a variety of ways (including, without limitation, by sending email to your email address and/or by sending texts to your mobile telephone number). HEART HIPPO may use this information for a number of reasons, such as, for example, to:

  • Fulfill your requests;
  • Process your payments;
  • Facilitate your movement through the Site;
  • Facilitate your use of the Site, or its respective products and/or services;
  • Send you communications like, for example, administrative emails, answers to your questions and updates about the Site;
  • Provide you with information about HEART HIPPO, and/or their businesses, products and services by letter, email, text, telephone or other forms of communication;
  • Provide you with information about third-party businesses, products and services by letter, email, text, telephone or other forms of communication;
  • Improve the Site or its content, features and/or services;
  • Improve the products, services, marketing and/or promotional efforts of HEART HIPPO;
  • Create new products, services, marketing and/or promotions for HEART HIPPO;
  • Market the businesses, products and/or services of HEART HIPPO;
  • Help personalize user experiences with the Site, or its products and/or services;
  • Analyze traffic to and through the Site;
  • Analyze user behavior and activity on or through the Site;
  • Conduct research and measurement activities for purposes of product and service research and development, advertising claim substantiation, market research, and other activities related to HEART HIPPO, the Site, and/or their respective products and/or services;
  • Monitor the activities of you and others on or through the Site;
  • Arrange and track the cardiac monitoring device ordered for you on your behalf, including providing you with information on the status of your order, notifications of when the device has been shipped to you, updates on problems with orders, and other questions regarding your encounter(s);
  • To allow a doctor or nurse to contact you with changes to your course of treatment;
  • To provide you with information on benefits you may receive if you refer another patient to Heart Hippo;
  • Protect or enforce HEART HIPPO's rights and properties; and/or
  • Protect or enforce the rights and properties of others (which may include you).

HEART HIPPO reserves the right to use your personal and non-personal information when:

  • Required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); or
  • HEART HIPPO believes in good faith that such use is otherwise necessary or advisable (including, without limitation and by way of example only, to investigate, prevent, or take legal action against someone who may be causing injury to, interfering with, or threatening the rights, obligations or properties of HEART HIPPO, a user of the Site [which may include you], or anyone else who may be harmed by such activities or to further HEART HIPPO's legitimate business interests).

5. Sharing of Information Collected.

HEART HIPPO reserves the right to share your personal information with Appendix, Inc.'s employees, agents, administrators, accountants, financial advisors and legal advisors; with Appendix, Inc.'s affiliates (including, without limitation, Appendix Health, PLLC) and their respective employees, agents, administrators, accountants, financial advisors and legal advisors; with Appendix Health, PLLC's employed or contracted doctors, nurses and other providers, along with non-Heart Hippo Health providers who might also provide you with health- or healthcare-related services; with iRhythm Technologies, Inc., the manufacturer of the Zio® patch device, in order to fulfill and process your cardiac monitoring; and with those third parties who help manage, administer, distribute and/or operate the Site and its products, services and/or features (e.g., web hosting companies, website administrators, support services companies, credit card or other payment processing companies), as needed in order for them to perform such services.

The third-party service providers that HEART HIPPO uses to operate the Site, and that therefore may receive your personal information, currently include iRhythm Technologies, Stripe, Google, MongoDB Atlas, Render, and Resend. This list may change from time to time as HEART HIPPO adds, removes, or substitutes service providers.

HEART HIPPO provides your demographic, insurance, and medical information to iRhythm Technologies, Inc., the manufacturer of the Zio® patch device, to fulfill cardiac monitoring services. Once shared with iRhythm, your information is also subject to iRhythm's own privacy practices.

In certain cases, HEART HIPPO may be required to disclose personal information to investigate, prevent, or take action concerning: (1) legal requests; (2) the enforcement of our Terms of Service; (3) the protection of our rights, property, or personal safety or the rights, property, or personal safety of our users and the public; (4) our exercise of legal rights; and (5) any other disclosure required by law.

HEART HIPPO does not limit the ways in which it may use or share non-personal information because non-personal information does not identify you. For example, HEART HIPPO may freely share non-personal information with its affiliates, suppliers and representatives, as well as with other individuals, businesses, and government entities.

6. Data Retention.

HEART HIPPO may retain your personal information and non-personal information for as long as it believes necessary; as long as necessary to comply with its legal obligations, resolve disputes and/or enforce its agreements; and/or as long as needed to provide you with the products and/or services of the Site and/or HEART HIPPO. HEART HIPPO may dispose of or delete any such personal information or non-personal information at any time, except as set forth in any other agreement or document executed by HEART HIPPO or as required by law.

7. Transactions.

In connection with any transaction that you conduct through the Site (e.g., the payment of any subscription fees, the purchase or sale of any products on or through the Site), you may be asked to supply certain information relevant to the transaction, including, without limitation, your credit card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. By submitting such information, you grant HEART HIPPO without charge the irrevocable, unencumbered, universe-wide and perpetual right to provide such information to third parties (e.g., payment processing companies) for the purpose of facilitating the transaction.

Credit card, debit card and other monetary transactions on or through the Site may occur through an online payment processing application(s) accessible through the Site. Any such online payment processing application(s) is provided by a third-party online payment processing vendor. HEART HIPPO's relationship with any such third-party payment processing vendor, if any, is merely contractual in nature, as the vendor is nothing more than a third-party vendor to HEART HIPPO and is in no way subject to HEART HIPPO's direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers or the like.

8. Third Party Applications and Networks.

The Site, and/or any communications sent through or as a function of the Site, may contain links to third-party websites, networks, platforms, servers and/or applications. To the fullest extent permitted by law, HEART HIPPO is not responsible for, and you hereby release HEART HIPPO from any and all liability which may arise from, such third party websites, networks, platforms, servers and applications (including, without limitation, the privacy policies and practices of such third-party websites, networks, platforms, servers, and applications).

You may have the opportunity to access the Site using your online user accounts with certain third-party websites, networks, platforms, servers or applications, which may be subject to separate privacy policies pertaining to those third-party websites, networks, platforms, servers or applications. HEART HIPPO may also collect information from those third-party websites, networks, platforms, servers or applications (such as, for example, your name, gender, date of birth and personal interests, when you "like" or click links provided by or through those third-party websites, networks, platforms, servers, or applications and other information available through your online account or page with those third-party websites, networks, platforms, servers or applications). It is your responsibility to carefully read, accept and comply with the relevant terms of use, waivers, and privacy policies associated with those third-party websites, networks, platforms, servers and applications.

9. Security.

HEART HIPPO implements security measures to help protect the personal information it collects through the Site. For example, HEART HIPPO encrypts the transmission of information through the Site by using secure socket layer (SSL) technology.

Regardless of the foregoing, please observe that "perfect" or "100%" security does not exist on the Internet. Therefore, your access and use of the Site, and your opening of any communications sent through or as a function of the Site, are done at your own risk.

To help maintain the security of your personal information, HEART HIPPO asks that you please notify it immediately of any unauthorized visit, access or use of the Site, or the loss or unauthorized use of your user access information for the Site (e.g., username or password).

10. Retention, Review, and Change of Information Collected.

You may request at any time that HEART HIPPO provide you with an opportunity to review and change your personal information collected through the Site or to no longer use your personal information to provide you with any products or services. Please submit any such request ("Request Concerning Personal Information") to any one of the following:

By mail: Appendix, Inc.
1800 JFK Blvd Ste 300-91200
Philadelphia, PA 19103

with a subject line of "Your Personal Information."

By email: hello@hearthippo.com

with a subject line of "Your Personal Information."

For each Request Concerning Personal Information, please state "Your Personal Information" in the email or letter subject line, and clearly state the following in the body:

a. the nature of your request; b. that the request is related to "Your Personal Information;" c. your name, street address, city, state, zip code and email address; and d. whether you prefer to receive a response to your request by mail or email.

If you send a Request Concerning Personal Information by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking. HEART HIPPO will not accept a Request Concerning Personal Information via telephone or facsimile. HEART HIPPO is not responsible for any Request Concerning Personal Information that is incomplete, incorrectly labeled, or incorrectly sent.

You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

11. Your California Privacy Rights.

If you are a resident of the State of California and HEART HIPPO has an established business relationship with you, then, pursuant to Section 1798.83 of the California Civil Code, you have the right to request the following at any time: (a) information from HEART HIPPO free of charge regarding the manner in which HEART HIPPO shares certain personal information collected through the Site with third parties who use such information for direct marketing purposes; and (b) the discontinuation (or opt-out) of HEART HIPPO's sharing of such information with such third parties. Please submit any such request ("California Privacy Rights Request") to any one of the following:

By mail: Appendix, Inc.
1800 JFK Blvd Ste 300-91200
Philadelphia, PA 19103

with a subject line of "Your California Privacy Rights."

By email: hello@hearthippo.com

with a subject line of "Your California Privacy Rights."

For each California Privacy Rights Request, please state "Your California Privacy Rights" in the email or letter subject line, and clearly state the following in the body:

a. the nature of your request; b. that the request is related to "Your California Privacy Rights;" c. your name, street address, city, state, zip code and email address; and d. whether you prefer to receive a response to your request by mail or email.

If you send a California Privacy Rights Request by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking. HEART HIPPO will not accept a California Privacy Rights Request via telephone or fax; and is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled or incorrectly sent.

You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

Further, HEART HIPPO does not respond to "do not track" (DNT) signals.

Finally, as explained further above, HEART HIPPO does not authorize third parties to collect your personal information when you use the Site, except as expressly stated in this Privacy Policy. To the fullest extent permitted by law, HEART HIPPO is not responsible for, and you hereby release HEART HIPPO from any and all liability which may arise from, such third parties' unauthorized collection of your personal information.

12. Additional Rights for California, Virginia, Colorado, Connecticut, Utah and Other U.S. State Residents (CCPA/CPRA and Similar Laws).

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, or another U.S. state that has enacted a comprehensive consumer privacy law, you may have additional rights with respect to the personal information HEART HIPPO collects about you. This Section 12 supplements, and does not replace, the disclosures elsewhere in this Privacy Policy.

a. Notice at Collection (California). HEART HIPPO collects the categories of personal information described in Section 2 above. The sources of that information, the business or commercial purposes for which it is collected, and the categories of third parties with whom it may be shared are described in Sections 3, 4, 5, 7, and 8 above. HEART HIPPO retains personal information only for as long as reasonably necessary for the purposes described in Section 6 above.

b. No "Sale" or "Share" for Cross-Context Behavioral Advertising. HEART HIPPO does not sell your personal information for money, and does not "share" personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), or similar state laws. HEART HIPPO does not knowingly sell or share for cross-context behavioral advertising the personal information of consumers under sixteen (16) years of age.

c. Sensitive Personal Information. HEART HIPPO collects categories of personal information that may constitute "sensitive personal information" under the CCPA/CPRA and similar laws (including, without limitation, account login credentials, precise geolocation, and personal information concerning your health). HEART HIPPO uses and discloses sensitive personal information only for the purposes permitted under applicable law, including to provide the products and services you request, to detect security incidents, to resist malicious or fraudulent actions, and to perform services on HEART HIPPO's behalf.

d. Your Rights. Subject to applicable law and verification of your identity, you may request to:

  • Know / Access: confirm whether HEART HIPPO is processing your personal information and obtain a copy of the specific pieces of personal information HEART HIPPO has collected about you, the categories of personal information collected, the sources of the information, the business or commercial purposes for collecting or sharing it, and the categories of third parties with whom HEART HIPPO shares it;
  • Correct: request that HEART HIPPO correct inaccurate personal information that it maintains about you;
  • Delete: request that HEART HIPPO delete personal information that it has collected from you, subject to certain exceptions (including where the information is necessary to provide a service you requested, to comply with a legal obligation, or to retain medical or billing records);
  • Opt-Out of Sale or Sharing: as noted above, HEART HIPPO does not sell or share personal information for cross-context behavioral advertising; if that ever changes, HEART HIPPO will provide a "Do Not Sell or Share My Personal Information" mechanism on the Site;
  • Limit Use of Sensitive Personal Information: request that HEART HIPPO limit its use and disclosure of sensitive personal information to those uses permitted under applicable law without your consent; and
  • Non-Discrimination / No Retaliation: exercise these rights without receiving discriminatory treatment for doing so.

e. How to Exercise Your Rights. To exercise any of the rights described above, please submit your request by email to hello@hearthippo.com with a subject line of "Privacy Rights Request," or by mail to Appendix, Inc., 1800 JFK Blvd Ste 300-91200, Philadelphia, PA 19103. Please describe your request in sufficient detail to allow HEART HIPPO to evaluate and respond. HEART HIPPO will take reasonable steps to verify your identity before responding to your request, which may include matching information you provide against information HEART HIPPO already maintains about you. You may use an authorized agent to submit a request on your behalf, in which case the agent must provide written authorization signed by you, and HEART HIPPO may require you to verify your own identity directly with HEART HIPPO.

f. Appeals. If you are a resident of a state that provides a right to appeal a denial of your privacy rights request (e.g., Virginia, Colorado, or Connecticut), you may appeal HEART HIPPO's denial by replying to HEART HIPPO's response or by emailing hello@hearthippo.com with a subject line of "Privacy Rights Appeal." If your appeal is denied, you may contact your state attorney general to submit a complaint.

13. Modifications of this Privacy Policy.

HEART HIPPO may supplement, amend, or otherwise modify this Privacy Policy at any time without notice to you. Such supplements, amendments and other modifications will be posted on this or a similar page of the Site, and shall be deemed effective as of their stated effective or modification date. It is your responsibility to carefully review this Privacy Policy each time you visit, access or use the Site.

Again, by visiting, accessing or using the Site, you are automatically accepting and agreeing to the most-recent version of this Privacy Policy, as well as the most-recent version of the Site's Terms of Service, and your continuing visit, access or use of the Site reaffirms your acceptance and agreement in each instance.

14. Mergers, Acquisitions, and Other Business Transactions.

HEART HIPPO may decide to sell, buy, merge, or otherwise reorganize its business. If that occurs, you will be notified via email or a prominent notice on our website of any ownership change and any changes in the use of your personal information. These types of transactions may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. We seek appropriate protection for personal information in these types of transactions.

15. Severability.

If any term or condition of this Privacy Policy is deemed invalid or unenforceable by a court of law with binding authority, then the remaining terms and conditions shall not be affected, and the court shall reform the invalidated or unenforceable term or condition to the maximum extent permitted under the law and consistent with the intent of this Privacy Policy.

16. Contact Us.

Please direct any questions you may have about this Privacy Policy or the Site to any one of the following:

By mail: Appendix, Inc.
1800 JFK Blvd Ste 300-91200
Philadelphia, PA 19103

with a subject line of "Privacy Policy."

By email: hello@hearthippo.com

with a subject line of "Privacy Policy."

Please direct any questions concerning Appendix Health, PLLC's clinical privacy practices to hello@hearthippo.com, with a subject line of "Appendix Health, PLLC – Privacy Policy."

The foregoing contact information may change from time-to-time by supplementation, amendment, or modification of this Privacy Policy.

17. Modification Date.

This Privacy Policy was last modified on May 22, 2026.